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1. Applicability
These terms apply to all quotes, assignments and agreements between Klerks Webdevelopment, located at Diamantweg 45 in Hapert, the Netherlands (hereinafter: KWDV), and the client. Deviations only apply if agreed in writing.
2. Quotes
- Quotes are non-binding and valid for 30 days, unless stated otherwise.
- An assignment is formed as soon as the client accepts the quote in writing or digitally.
- Work outside the scope of the quote is discussed in advance and charged separately.
3. Execution
KWDV carries out the assignment carefully and to the best of its ability. The client provides the required information, copy and images in good time. Delays caused by missing materials may affect the planning. Stated deadlines are estimates and not strict deadlines.
4. Delivery
After completion, the client has the opportunity to review the work. Errors can be reported within 14 days of delivery, and KWDV will fix them free of charge if they fall within the agreed scope. If nothing is reported within that period, or as soon as the website goes live, the work is considered accepted.
5. Payment
- Invoices are payable within 14 days of the invoice date, unless agreed otherwise.
- Larger projects may be invoiced in instalments, for example part on approval and the rest on delivery.
- In case of late payment, the client owes statutory interest and any collection costs. KWDV may suspend work until payment is received.
6. Intellectual property
After full payment, the client receives the right to use the delivered website and designs. Rights to software, plugins, theme components and third-party licences remain with their owners. KWDV may mention and show the work in its own portfolio, unless agreed otherwise. The client guarantees that supplied copy and images do not infringe the rights of third parties.
7. Hosting and maintenance
Hosting and maintenance subscriptions are entered into for the agreed period and then renewed automatically, unless cancelled with one month’s notice. KWDV provides updates, backups and monitoring according to the chosen plan, but cannot guarantee uninterrupted availability.
8. Liability
KWDV’s liability is limited to direct damage and to a maximum of the invoice amount of the assignment concerned. KWDV is not liable for indirect damage, such as lost profits, or damage caused by outages at hosting providers, updates of third-party software or actions of the client.
9. Complaints
Not happy with something? Let us know as soon as possible at info@kwdv.nl or call us. We take every complaint seriously and work with you to find a suitable solution.
10. Governing law
All agreements with KWDV are governed by Dutch law. Disputes are submitted to the competent court in the district of Oost-Brabant, unless the law prescribes otherwise.
